At Bright & Beautiful we are excited about the government announcement to introduce the national living wage. This will create a level playing field where all service providers have to pay their employees at a fair rate. At Bright & Beautiful our network of franchisees strive to be ethical employers, not only paying above minimum wage, but creating a positive and supportive environment for our Professional Housekeepers to work in. This means career development and training as well as family-friendly working hours.
The Domestic Cleaning Industry is notorious for low standards with most workers denied basic employment rights by agencies. Their cleaners have to transport themselves between jobs, collect cash from each client and will not receive any holiday pay or NI. This means that clients pay lower for the service but this “disguised employment” means the cleaner usually gets less than minimum wage. They are also denied any career progression or regular reliable income. These arrangements are actually even more detrimental than zero-hours contracts.
Katy Fugedi has worked for Bright & Beautiful for three and a half years progressing from Professional Housekeeper to Team Leader and is now in a management position. She says “I really appreciate that when I first came to England, Rachel believed in me and put her trust in me. I got a chance to show my skills and ability and have now got a successful career.
Having worked as a housekeeper in a hotel it can be a lonely life as there is a very high turnover of staff. As a Professional Housekeeper at Bright & Beautiful I really enjoyed working with a team of close colleagues who you can build a relationship with. Because I knew there was a chance to progress to higher positions in the company I was always motivated.”