Your role will involve managing the day to day operations of the business. You will develop a strong understanding of all aspects of running a small business and will be well trained in all areas. You will be trained in our processes from housekeeping to managing a budget and everything in between.
Would you like to be part of a positive, hardworking team? Do you like your day to have plenty of variety? Do you enjoy customer interaction? Do you have admin or customer service experience?
Could this be the ideal role for me?
At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you.
Your role will involve managing the day to day operations of the business. You will develop a strong understanding of all aspects of running a small business and will be well trained in all areas. You will be trained in our processes from housekeeping to managing a budget and everything in between. Your role will include:
- Team Management
- Manager Development
- Client Management
- Customer Service
You will be a self-directed individual who is analytical, with initiative and problem-solving skills. You will have the ability to learn quickly and juggle multiple situations simultaneously. You will be target driven and motivated to solve our client’s problems using our Housekeeping service, and excited by the prospect of helping to grow a small business to achieve the long-term vision. You will require the following skills and experience:
- Minimum of 2 years of recruiting, hiring, training and supervisory experience
- Minimum of 2 years in a customer service or customer facing role
- Sales acumen
- Full UK driving license & access to own car
- A positive and courteous attitude
- An energetic and efficient approach to work
- A great people person
- Excellent organisational skills
- Can remain calm and collected even under pressure
- Has good IT skills; as well as being confident using Microsoft word & Excel
- Can speak, read and write in fluent English
Here’s what we will offer you in return:
- Annual salary with a generous bonus scheme
- Flexible working & autonomy
- Ongoing training and support in our systems and processes
- Ongoing training and support from the franchise owner and Head Office team
- Career progression & personal development.
Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our team are the face of our business and are experts at providing tailored housekeeping solutions.
If you want to contribute to our award-winning business, we want to hear from you. Please complete the form below to register your interest in the role of Operations Manager!