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Helen Ross
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Hear what clients think about the North Tyneside team

Bright and Beautiful North Tyneside are the best cleaners I have ever had and I’m so glad I found them. The team take great pride in the work they do and are polite, reliable and trustworthy.However the thing that attracted me to them is the fact that they are an ethical company, who look after their staff and the environment. Having them clean my house has taken a lot of the stress out of my life and I know I can concentrate on my work knowing that my home is being cared for to a very high standard.

Mrs S Slater, Whitley Bay

Helen and her team at Bright and Beautiful are quite simply the most helpful housekeeping/cleaning service provider I have engaged with.
I am a remote ‘hands off investor’ living in the South East and when I invested in property in the North East, I knew I would need a professional reliable and diligent service provider as I would rarely be in a position to visit personally.

Such is the commitment from Bright and Beautiful that they have gone way beyond normal housekeeping duties in assisting me to manage this property. The cleaning and housekeeping services are quick and of the highest quality and they provide a full suite of bespoke feedback at the end of each visit that allows me to manage the property from 180 miles away.

I cannot recommend Bright and Beautiful highly enough. If you are in their catchment area, you will not be let down.

Mr D Carter, Property Portfolio Management

Bright and Beautiful North Tyneside were recommended to me by my daughter. Just had our “deep clean” and was lovely to come home to a clean, fresh smelling house.
Looking forward to the monthly follow ups and never having to clean another window again!! Many thanks to Helen and her team for all their hard work.

Mrs D Young, Blyth

Fantastic service with a great team of cleaners. I have used other cleaners and cleaning companies before and Bright & Beautiful exceeds them all. There are excellent quality checks in place and Helen the owner really cares about the service that is given. Great standards, a friendly team and 100% reliable. Makes such a difference to my life having Bright & Beautiful to help.

Mrs H, Earsdon View, Shiremoor

Having been a satisfied customer of bright and beautiful for many months now I can confidently confirm that Helen and her team definitely do maintain a bright and beautiful home.

The overall housekeeping experience is exceptional; thorough cleaning and flexible / reliable attention to laundry and ironing needs. The team are well presented and work diligently to ensure a consistently high standard.

Highly recommend.

 

Mr D Ridout, Ponteland

I can’t recommend Helen and her team highly enough. They did a deep clean of a house I had just moved into, were available at short notice and spent a full day bringing the house back to it’s best. They’ve kept up the high standards now with a monthly clean. I look forward to coming home from work when they’ve been because I know the house will be beautiful. Thank you so much!

Ms M Diament, Whitley Bay

Bright and Beautiful cleaning is a fantastic service, Helen was so helpful and friendly in regards to quotes and explaining throughly what her company was about and how they operated. I was a bit dubious about leaving cleaners in the house while I was not there however Helen put me at ease and the cleaners provided an excellent service, I returned to an exceptionally clean and fresh smelling home. I could not recommend the bright and beautiful cleaning service enough and would certainly use them in the future.

Ms R Young, Cullercoats

I couldn’t be happier with the service that we’ve had from Helen and her team. They are very thorough, reliable, professional and friendly. Our house was beautiful after the initial clean and they continue to keep it looking lovely, freeing up my time to do other things.

Mrs M Johnson, North Shields

Thanks for all your help, and a wonderful job done by your team. Please pass my gratitude on to them. I will be happy to recommend your company to others. Lovely friendly, professional service. Thanks again.

Mrs H Robertson, Ponteland

We are loving coming home to our clean and tidy house. Helen who owns the business is fab…. professional, understanding of our individual needs and accommodating of them but also very friendly and approachable. We haven’t met the ladies who clean our home but they do a great job and there have even been times they have finished early and done extra jobs we weren’t expecting, you don’t find that often these days! Thank you ladies for going above and beyond.

Sara and Andy, Backworth

Very happy with the service so far, very impressed that the cleaners managed to attend when the snow was very bad, overall happy with service provided so far from Bright & Beautiful.

Ms T Ormston, North Shields

Helen and her team at Bright and Beautiful North Tyneside have been thoroughly professional and courteous. The experience from the initial contact to regular cleaning services have been great. Would highly recommend this team!

Mr S Sampath, West Allotment

I am very satisfied with the professionalism of Helen and her team. The girls are very discreet and extremely efficient. Helen previously took the time to discuss with me what I wanted, which was beneficial to me. All my requirements are actioned with due care and attention from the girls.

Mrs I Koné, Darras Hall

So fantastic to come home to such a lovely, clean house, that smells amazing. Really impressed how thorough a job has been done. Thanks tonnes!

Ms J Wilson, Ponteland

Helen and the team have done a fantastic job for us, our home is undergoing a gradual renovation and they’ve really helped us manage the dust and disorganization that comes with it! It’s a load off my mind having the team popping round regularly to help us keep the house clean and tidy. They’ve been very flexible with us too. Highly recommended!

Mrs S Reid-McGlinn, Whitley Bay

We are so impressed with the professional and quality cleaning done by Helen and her team. A truly wonderful service which has made our lives so much easier, our house has never been so clean. Don’t delay get yourself signed up now. Thank you so much 🙂

Mr P Mease, Ponteland

Helen’s is the first cleaning firm we’ve ever used and I’m kicking myself for not doing so sooner! Like most people, we have busy lives and I can always think of a million things I’d rather do than clean, but I absolutely love the feeling of having a spotlessly clean home. From the very first contact with Helen she’s been really professional and courteous and everything has run so smoothly – but the best thing is that our house is next level clean and it’s such a treat to come home to. We definitely feel like we get five star treatment so I’d highly recommend the service!

Mrs L Liosi, Backworth

I am so pleased to have found Helen and her team, the level of service and professionalism are outstanding. I have had cleaners in the past but never been fully satisfied until now. As a busy house with 2 year old triplets we certainly appreciate the fantastic job Bright and Beautiful do, I can’t tell you how amazing it is to come back to a beautiful clean and fresh smelling house. Worth every penny. If you’re thinking about using this service I would definitely say go for it, you certainly wont regret it.

Mrs L Field, North Shields

Helen from Bright and Beautiful has been extremely helpful, tailoring the packages to meet my needs. Good start with the deep clean all ready for the next visit.

Mrs J Bayes, Tynemouth

I can’t praise Bright and Beautiful North Tyneside enough. My home is gleaming! Helen is a joy to deal with and her team are exceptional. I love coming home to a clean and fresh house.

Mrs S. Sharp, Backworth

I have been very impressed with the quality of the service provided by Bright and Beautiful. The initial clean left my home cleaner than it has ever been and this standard has been maintained since! I can not fault the professionalism of the service but this is also coupled with the personal touch which makes all the difference.

Mrs R Shenfine, Ponteland

Wow! So impressed as I’m really fussy! My home felt thoroughly clean and welcoming (and smelled lovely too). Absolutely recommend this team of lovely ladies and Helen was so professional and easy to work with too :). First class service.

Happy Client